Cool Hosting Malawi services are tailored to appeal to customers requiring a reliable but affordable web hosting product with an above-average standard of customer care. With happy customers to date and a lot of websites under our control, we are one of the most progressive companies globally.
Company Information
Cool Hosting is Malawi’s trusted home for fast, secure, and affordable web hosting. Powered by Cool Enterprises Limited, we provide world-class hosting solutions built for local businesses, organizations, and professionals who want reliable performance without the hassle of dealing with foreign currency or offshore platforms. Every package is designed with Malawian entrepreneurs in mind, simple to set up, transparent in pricing, and paid conveniently in Malawi Kwacha (MWK) through our official store, coolhosting.mw. From powerful shared hosting and domain registration to professional business email and SSL-secured connections, Cool Hosting makes it easy to get online and stay online. We back every service with 99.9% uptime, antivirus protection, and local technical support you can reach when it matters most. At Cool Hosting, we believe your website deserves a home that is fast, safe, and proudly local. Whether you are launching a new brand or upgrading an existing site, our goal is to keep you connected securely, affordably, and with excellence you can count on.
Mission
Affordability has always been the driving force for our company. The hosting industry is filled with companies with abusive billing policies and hidden fees, we're here to change that and have been doing so since the inception of our company. Our pricing models are as transparent as possible, and will never include renewal hikes / hidden fees attached to them, giving our clients a clear view of our pricing when ordering through us.
Being Affordable is not the only way we want to stand out though! We have one of the easiest approaches to web hosting, with extremely easy-to-use control panels, one-click installers and a control panel built straight into our client area to help users manage their hosting accounts without ever leaving our client area directly. Our friendly technical team is also at hand during working hours to help you out with any issues you might face with managing a website, we're very hands-on with our customers.
Constant innovation is also at the core of our company, we've been evolving over the years and have added tons of features to our web hosting plans completely free of charge.
Our Values
Compassion, Accountability, Respect, Integrity and Teamwork.
Quality
We define quality as delivering what has been agreed with our customer.
Performance
Getting more time on your hands means our systems need to perform just as good as your staff or yourself if not better, this is what we deliver.
Uptime
99.9% uptime is our standard SLA, if we don't give you this you have a right to demand a discount on your next invoice.
Features
OpenSource applications provide the best value for money the world when you have the right partner to work with you, OpenSource is 100% in line with our spirit of Ubuntu.
Value
We strongly believe business is about two things: 1. Research and Development (R&D), 2. Telling all potential customers about your results of #1 and how they may benefit from it (Marketing)
Security
The beauty of OpenSource applications is in the curtesy to read and customise the source code to make sure no one has a self destruct bug that may disturb your business, offering the security through transparency.
